Virtual receptionist

A live bilingual front desk, without hiring one in-house.

From our office at 150 SE 2nd Ave in downtown Miami, we answer as your team — in English and Spanish, Monday–Friday, 9 to 5 — for businesses across Florida.

What we handle

Everything your front desk would do on the phone

01

Call screening & transferring

We find out who’s calling and why, then transfer the calls you want to take. Urgent calls can come through; everything else is documented.

02

Messages to email or text

When you can’t take the call, we take a complete message and send it to you by email or text.

03

Monthly call report

See call volume, duration, transfers, and notes for the month.

04

Custom greeting

Callers hear your business name and the greeting you choose, so we sound like your front desk.

05

Appointment scheduling

We book appointments for your callers, so the call ends with something on the calendar.

06

Bilingual support

Live receptionists in English and Spanish, Monday–Friday, 9 a.m. to 5 p.m.

Danielle Iglesias, owner and lead receptionist at VBSFL

Who we serve

Built for Florida businesses that cannot miss a call

We serve companies in Miami, Fort Lauderdale, West Palm Beach, Orlando, Tampa, Jacksonville, and across the state — from our office in downtown Miami.

  • Attorneys & law firms
  • Insurance agencies
  • Property managers
  • Mobile & field services
See how it works

Free trial

Try a live Florida receptionist team.

Plans are $250, $450, and $600 per month for 100, 200, and 300 minutes. Start with a free trial.