Attorneys & law firms
Client intake and call screening, handled according to your script.
Based in Miami · Serving Florida · Bilingual receptionist service you can trust · Family-owned, since 2018
Virtual Business Solutions of Florida
Live receptionist coverage from 9 a.m. to 5 p.m., Monday–Friday.
What we do
We are your receptionist.
We answer calls on your behalf and either transfer them to the designated party or take messages, exactly as you instruct.
Since 2018, Virtual Business Solutions of Florida has helped companies grow through our professional receptionist service. From our downtown Miami office, we answer your calls in your company’s name, in English or Spanish.
Live bilingual receptionists, based in downtown Miami
Learn more about our services
Who we serve
If a phone is ringing, VBS should be answering it.
We specialize in serving attorneys, insurance agencies, and property management firms, as well as small and large businesses with low or high call volume. From our downtown Miami office, we serve companies throughout Florida.
Insurance agencies
Every new-business and claims call receives a live answer.
Property management
Tenants and owners reach a live receptionist, not voicemail.
Small & large businesses
Whether your call volume is low or high, every caller receives a live answer.
How it works
How your Florida receptionist team works
- 1
Complete our setup questionnaire.
It provides the information we need to answer your calls accurately.
- 2
Provide your custom greeting and call-handling instructions.
Tell us how to handle prospective clients, existing clients, sales calls, and all other calls.
- 3
Callers reach a live receptionist in your company’s name.
We answer as your front desk, in English or Spanish.
- 4
We screen, transfer, or take a message.
Urgent calls can be transferred to you; all other calls are documented.
- 5
You receive call notes by email or text.
Monthly call reports summarize volume, duration, transfers, and notes.
Every plan
What’s included
Every plan includes a live receptionist team, and we are prepared to go as far as you need to support your business.
01
Live receptionist coverage, 9 a.m.–5 p.m., Monday–Friday
02
Custom call greeting
03
Call screening and transferring
04
Messages delivered by email and/or text
05
Appointment scheduling
06
Additional support tailored to your business, as far as you would like us to go
Reviews
What our clients say
“Danielle and Virtual Business Solutions have been a God send. Highly professional and reasonably priced.”
“We've worked with Virtual Business Solutions of Florida across multiple businesses, and they have exceeded our expectations every time. The team is professional, responsive, and incredibly reliable.”
“It has been smooth sailing since. They are an asset to my company and I just love all the amazing things our clients have to say about our receptionist. Highly highly recommended!”
“VBS has helped me in many ways unimaginable. From answering all of my phones calls to scheduling appointments. Very happy with their service and very thankful to have found Danielle and her team.”
“VBS has been a game changer for my business. Their virtual receptionist service brings a level of professionalism and efficiency that feels like having an in-house team, but without the overhead. Calls are always handled with care, ensuring no client goes unanswered. Highly recommended.”
“We’ve used Danielle’s phone services for several years now. Very happy with the quality and her attentiveness to our needs at all times. Highly recommend their services.”
Pricing
Straightforward monthly plans
100 minutes
$250/month
Live bilingual receptionists
Mon–Fri, 9 a.m.–5 p.m.
200 minutes
$450/month
Live bilingual receptionists
Mon–Fri, 9 a.m.–5 p.m.
300 minutes
$600/month
Live bilingual receptionists
Mon–Fri, 9 a.m.–5 p.m.
Start with a free trial.
FAQ
Questions, answered
Your own dedicated receptionists. You are assigned the same two receptionists every time, so they grow with your company and become familiar with your clients. As a result, your callers are not asked the same questions each time they call. We answer in English or Spanish, following your greeting and instructions.
Live receptionists are available Monday through Friday, 9 a.m. to 5 p.m. If you require after-hours coverage, we can arrange custom AI coverage for those hours.
Plans are prepaid monthly, in advance, for a package of 100, 200, or 300 minutes ($250, $450, or $600 per month). Minutes are used only while a receptionist is on the phone with one of your callers.
No. Unused minutes do not roll over to the following month.
Yes. Complete the free trial form or call (305) 646-9101, and we will set up your trial.
Yes. You may use our downtown Miami address, 150 SE 2nd Ave STE 701, starting at $169/month. Learn about the virtual office.
We have been in business since 2018 and in the industry since 2010. We are a family-owned and operated company.
Free trial
Ready to have your calls answered by a live receptionist?
Start your free trial or call (305) 646-9101. Live receptionists in English and Spanish, Monday through Friday, 9 a.m. to 5 p.m.